The objective of our program is to assist the mature worker find suitable employment. In some cases this means helping you research possible training programs and providing sponsorship for those programs or it may mean providing a wage subsidy to an employer while you train and become familiar with your new position.


Our guidelines suggest that clients be between the ages of 55 to 64, be unemployed or working less than 20 hours a week, legally entitled to work in Canada, lack the necessary skills for finding a new job, and finally, live in Lanark County or next to Lanark County. Some exceptions may be made to these guidelines.

We welcome you to read the services part of our website and if you feel we can help or you would like to learn more about our program, don't hesitate to give us a call @ 613-284-4614, ask for Tony or Leslie. We are located in Smiths Falls but we would be happy to meet with you, at your convenience, anywhere in Lanark County.


Employment Assistance Activities

  • Resume writing
  • Interview techniques and practice
  • Networking and informational meetings
  • Counselling
  • Job search techniques


  • Vocational and learning assessments
  • Basic upgrading including literacy
  • Training targeted at current or anticipated market needs
  • Specific certification training

Work Experience

  • Placement incentives for employers
  • Direct Marketing to employers
  • Preparation for self employment
  • Mentoring
  • Post project support

About Us

In 1999, Bert Morrow, President of Intravision, had ‘a vision for the future’, and designed the concept of a ‘one stop’ employment service targeting rural area communities and staffed by professional employment/career counsellors and certified career practitioners. Under the name ontrac Bert opened offices in Arnprior, and Smiths Falls. Based on the success and quality of the programs that Intravision provided, the Ministry of Training Colleges and Universities granted Bert a contract to start and operate a new program. With support from both the Federal and Provincial governments in June 2010 Bert launched Lanark County’s Targeted Initiative for Older Workers (TIOW) under the name of New Directions.

One of the first things Bert did was hire Tony Gilchrist, an experienced employment counsellor, to run the program and one of the first things Tony did was hire Leslie Robilliard an experienced administrator. With Tony and Leslie handling the day to day operations and Bert as Executive Director, the program kicked off in June 2010. It was an instant hit and has exceeded all objectives and measurements of success.

Our program and roles have evolved with Leslie handling most of the intake and Tony doing job development with employers in Lanark County. As of October 31, 2016 we had registered 665 clients. Of those, 426 had accepted employment, we have written 150 subsidies for employers. To date 361 of our clients had entered a training program. All of our clients have a back to work action plan suited to their individual needs.

We can help, but you have to take the first step by giving us a call 613-284-4614, ask for Leslie or Tony.

Privacy Policy

We respect your right to privacy and value the trust you place in us. We have purposefully kept our privacy policy simple and to the point.

  1. We adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and all Laws governing privacy.
  2. The only reason we collect information is to determine your eligibility for our program and other programs that might benefit you. Some information you provide us will help us to assist you in an effective job search.
  3. The only information we record about you is what you tell us or what one of our partners who is providing you with training or employment tells us.
  4. We will only pass on information about you to one of our partners who is providing you with training or employment and, by your signed agreement, to our funding sources for both statistical and our program performance evaluation purposes. If in the future we think it would be helpful to share your information with someone else we will ask you first.
  5. While this information is in our possession we will take all reasonable precautions to safeguard it and we will only keep the information for the time it is required. We will then dispose of it in a responsible manner.
  6. We will be pleased to make available to you all information we have on file about you at anytime.
  7. In the event of a breach of this policy New Directions will at its earliest opportunity inform all concerned parties including the Ministry of Advanced Education and Skills Development. Further we will investigate and take any actions required to prevent a future breach.
  8. If you have any questions or concerns please contact us at 613-284-4614.

Contact Us

New Directions (TIOW)
52 Abbott Street Unit 3C
Smiths Falls, ON K7A 1W3

Tel: 613 284-4614

Tony Gilchrist
Program Coordinator/Counsellor
E-mail: tgilchrist@tiownewdirections.ca

Leslie Robilliard
Intake Counsellor
E-mail: lrobilliard@tiownewdirections.ca

Rhonda Morrow
Executive Director
E-mail: rmorrow@bell.net

This Employment Ontario program is funded in part by the Government of Canada and the Government of Ontario

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